Welcome to Quobotic ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://quobotic.com (the "Site"). By using the Site, you agree to the terms of this policy.
1. Information We Collect
a. Personal Data
We may collect personally identifiable information when you:
- Create an account, subscribe to services, or contact us (e.g., name, email, phone number).
- Make purchases (e.g., billing address, payment details via secure third-party processors like Stripe/PayPal/Razorpay).
b. Non-Personal Data
Automatically collected through cookies and analytics tools:
- Device information (e.g., IP address, browser type, operating system).
- Usage data (e.g., pages visited, time spent, referring URLs).
c. Cookies
We use cookies to:
- Enhance user experience (e.g., login sessions, preferences).
- Analyze traffic via tools like Google Analytics.
- Deliver targeted ads (if applicable).
- Manage preferences via your browser settings or our cookie consent banner.
2. How We Use Your Information
- Provide, operate, and improve the Site and services.
- Process transactions and send order confirmations.
- Respond to inquiries and communicate updates.
- Analyze trends and user behavior for optimization.
- Comply with legal obligations (e.g., tax, fraud prevention).
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data based on:
- Consent (e.g., for marketing emails).
- Contractual necessity (e.g., fulfilling orders).
- Legitimate interests (e.g., site security, analytics).
4. Data Sharing and Disclosure
We do not sell your data but may share it with:
- Service Providers: Payment processors, hosting providers, and analytics tools.
- Legal Compliance: To comply with laws, court orders, or government requests.
- Business Transfers: In mergers, acquisitions, or asset sales (users will be notified).
5. International Data Transfers
Data may be transferred to and processed in countries outside your jurisdiction (e.g., U.S.-based servers). For EEA users, we ensure safeguards like:
- Standard Contractual Clauses (SCCs).
- Privacy Shield-certified partners (where applicable).
6. Data Security
We implement measures such as:
- SSL encryption for data transmission.
- Regular security audits.
- Restricted access to personal data.
However, no system is 100% secure. Report vulnerabilities to security@quobotic.com.
7. Data Retention
We retain data only as long as necessary:
- Transactional data: As required by law (e.g., tax records).
- Marketing data: Until consent is withdrawn.
- Analytics: Aggregated/anonymized after 12 months.
8. Your Rights
Depending on your location, you may:
- Access, correct, or delete your data.
- Object to processing or request data portability.
- Withdraw consent (e.g., unsubscribe from emails).
To exercise rights, contact: privacy@quobotic.com.
9. Children's Privacy
Our Site is not intended for users under 16. We do not knowingly collect data from minors. Parents/guardians may contact us to delete such information.
10. Third-Party Links
We are not responsible for the privacy practices of third-party sites linked on our Site (e.g., social media, partner websites).
11. Updates to This Policy
We may update this policy periodically. Changes will be posted here, and material updates will be notified via email or Site banners.
12. Contact Us
For questions, data requests, or complaints:
Quobotic Consulting Private Limited
Email: quobotic@gmail.com
Important Notes for Quobotic
- CCPA Compliance: Add a "Do Not Sell My Personal Information" link if you share data for advertising.
- Cookie Consent: Implement a cookie banner (e.g., CookieBot or OneTrust) to obtain user consent.
- Payment Processors: Name your specific providers (e.g., Stripe, PayPal) in Section 4.
- DPO (GDPR): Appoint a Data Protection Officer if required.
Customize this policy further based on your data practices and consult an attorney for full legal compliance.